1. Identity of the Supplier
The company supplying the products ordered is the following:
Company name: Tenuta Nasano Soc. Agricola
Registered office: via Rilone, 2, 48025 Riolo Terme (RA)
Business Register VAT number – IT01025300391 Tax code: 01025300391
Email: gardi.fabio@libero.it
2. Essential Characteristics of the Products
All the characteristics of the products ordered, including the sales price, are shown in the online catalog and visible when completing the order before concluding the contract. In the online shop accessible to the public, all sales prices include VAT while in the shop in the Ho.Re.Ca. reserved area, all sales prices are net of VAT.
3. Duration and Validity of the Offer
The conditions of the offer of each product are those reported and visible in the online catalog when completing the order before concluding the contract. Tenuta Nasano Soc. Agricola reserves the right to update the conditions of the offer at any time and without notice, with the exception of products already ordered at the time of the update.
4. Product Availability and Order Processing
The order transmitted by you will be considered completed and binding for Tenuta Nasano Soc. Agricola when, following the transmission of the order, Tenuta Nasano Soc. Agricola has sent you via email an acknowledgment of receipt of the same. The order placed online is carried out by the company unless the products purchased by you are partially or totally unavailable. In the event of even temporary unavailability of one or more products, ascertained after the conclusion of the contract, Tenuta Nasano Soc. Agricola will inform you via email of the unavailable products, summarizing the details of the order (products and quantities available) and the consequent update of the amount specifying that, due to the unavailability of the products purchased, your order and the amount to be paid have changed.
5. Payment Methods
When completing your online order, you will be asked to choose between the following payment methods for what you ordered:
- Advance bank transfer
- Credit card via Paypal
- PayPal account
To make purchases on www.tenutanasano.com, there are different payment methods. The choice of payment type will be asked to the user when confirming the cart before confirming the order. A regular invoice or receipt is issued for all shipments.
Advance bank transfer
The customer can make payment by advance bank transfer made out to Tenuta Nasano Soc. Agricola. All data relating to the current account will be highlighted online when you choose to pay by bank transfer and in any case sent in the order confirmation email. To speed up the sending of the purchased goods, we recommend that you advance the account of the bank transfer via email to gardi.fabio@libero.it .
– Collection costs: FREE
PayPal
You will carry out the transaction directly with Paypal, the fast, reliable and innovative method to pay in just a few clicks. When you buy with Paypal you benefit from high standards of protection for your online shopping through the Secure Sockets Layer (SSL) cryptographic protocol capable of protecting the integrity of the data during the transaction. Paypal allows you to pay via Visa, MasterCard, PostePay, Discover, American Express, Carta Aura and the appropriate Paypal top-up. In no case of autonomous online transactions will our company Tenuta Nasano Soc. Agricola be able to see or become aware of the data relating to the card used. No personal data of this nature is stored but used only during the telephone transaction with the operator.
In case of cancellation of the order, the transaction will be canceled immediately and the committed amount will be cancelled. Paypal protects privacy and protects financial and personal information with advanced automatic encryption systems, and an anti-fraud team monitors transactions 24 hours a day. If you do not have a credit card, you can top up your Paypal account balance with a simple bank transfer by setting the maximum spending limit.
– Collection fees: FREE
6. Shipping and Delivery Costs
Shipping cost
The shipping cost is automatically calculated when the products are added to the cart and varies based on the weight, volume of the items and their destination. Shipping costs will be highlighted in the payment process before confirming the order. Our shipments are mainly entrusted to the courier throughout the national and international territory.
Delivery time
As a non-binding indication, shipments on Italian territory are delivered on average within 3/5 working days. Depending on the time and day in which the order reaches us, the state of congestion in the warehouse and the availability of individual products, it is possible that the efficiency of deliveries deviates from this objective or that the package reaches the recipient still faster.
In any case, Tenuta Nasano Soc. Agricola sends the ordered products as soon as possible and certainly no later than 30 days from the order date. If one of the products is not in stock or will arrive late, Tenuta Nasano Soc. Agricola will inform the customer via e-mail.
On the day of shipment from our warehouses where the goods are entrusted to the courier in charge of delivery, Tenuta Nasano Soc. Agricola sends the customer an email with the data to track the order online if available, in order to check the progress of your goods entrusted to the forwarder directly online.
7. Disputes and Right of Withdrawal
For civil disputes relating to the application of the “Right of Withdrawal”, the mandatory territorial jurisdiction lies with the judge of the place of residence or domicile of the consumer, if located in the territory of the State.
